Check out our Frequently Asked Questions below
If you’d like to receive a letter back from the senior, it’s recommended that you mention in your letter that you’d welcome a letter back from them.
To receive a letter back, you’ll need to provide your mailing address on our letter form (link). Including your mailing address for a return letter is completely optional. If you chose to include your address, there’s no guarantee that you will receive a letter back. But in many cases, return letters are sent.
Yes, every letter sent through Project Pen Pal is reviewed by our volunteers to ensure the content included is appropriate.
We recommend that you limit the number of letters you choose to write based on your ability to respond with further letters to any of the participating seniors who write back to you.
If you would rather mail your letter to a participating senior, you can send your letter to the following address:
Stepping Up For Seniors
Attn: Project Pen Pal
21001 N Tatum Blvd
Phoenix, AZ 85050
We request that only individuals aged 18 years or older submit letters to Project Pen Pal. However, children are always welcome to participate in coordination with a parent or guardian aged 18 years or older.
Yes, we welcome senior participants you know who would benefit from receiving a pen pal letter. Simply use the Letter Request Form above and select option ‘A Senior You Know’ to submit the senior’s information.
Stepping Up For Seniors provides assistance to a wide variety of seniors, most of whom are considered low-income seniors. The majority of the seniors chosen to receive Project Pen Pal letters are based on contact made by our volunteer team through the ongoing assistance we provide. However, some of the seniors selected to receive letters come from recommendations made by partner organizations or from other participants in Project Pen Pal.
Thank you for your interest in supporting Project Pen Pal!